What currency are the prices on the site in?

All prices are in USD.

What payment methods are accepted at  iTHERAU?

Accepted payment methods  American Express, Visa, Mastercard, Maestro, Diners Club, Discover, and PayPal.

 What are the delivery fees?

We offer free shipping for all orders on our website.

How long does it take for my order to arrive?

It usually takes 3-7 business days to deliver after order confirmation.

How can I track my order?

Get all your package information using your tracking number from our


How can I make a refund?

Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at support@itherau.com for your general queries.

What is your return policy?

We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

How can customers return products?

By mail

How much is the restocking fee?

We do not charge a restocking fee on returns.

How much is the return shipping fee?

The return shipping fee must be borne by the customer himself.

The conditions of the product that we allow returns ?


If you have any questions, send us a message to our email address



Contact Info

Email: support@itherau.com 

Phone: + 86 199 2887 1451

Support: Monday to Friday: 10AM - 4PM CST

Address: 4th Floor, Building 8, Qiugu, Meisheng Huigu Science and Technology Park,

No. 83, Dabao Road, District 33, Shanghe Community, Xin'an Street,

Baoan District, Shen Zhen, 518000 Guangdong, China